We do not offer returns due to the bespoke nature of the art trade, but we do offer a 100% money-back guarantee against gross neglect on Sprayed Paint's part. We do not refund due to lost, stolen or damaged packages, we offer insurance on all US shipments. Please Contact Sprayed Paint with any issues.
We are not responsible for damaged, lost, or stolen shipments. Please contact the shipper (UPS or USPS) and make a report. If you feel the items were damaged before shipping please Contact Sprayed Paint.
PACKAGE WAS RETURNED UNDELIVERABLE
As soon as we receive the package we will check to see if the item is in good condition. If the item is in good condition we will ask you to send payment to reship the package.
TIME FRAME FOR STANDARD SHIPPING
We ship all paintings within 5-7 days of receiving payment from Monday through Friday. Once an order is shipped, it usually takes 1 to 2 weeks for the package to arrive at its destination. Shipment may take longer in some instances; however, in most cases, your new painting is expected to arrive within 10-14 days.